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Home>Privacy Policy

PRIVACY POLICY


Overview
Didi’s Wardrobe knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This notice describes our privacy policy for the www.didiswardrobe.com website (the “Website”) and is an integral part of our Terms and Conditions.

If you have questions or concerns regarding this statement, you should contact us at legalinfo@didiswardrobe.com. This privacy policy covers only information that is collected by and through the Website and does not cover information that may be collected through software downloaded from the site or by other means.

Notice of Information We Collect And How We Use It
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our service to make your experience safer and easier. We only collect personal information about you that we consider necessary for achieving this purpose.  You agree that we may use your personal information to:

  • provide the services and customer support you request;
  • resolve disputes, collect fees, and troubleshoot problems;
  • prevent potentially prohibited or illegal activities, and enforce our Terms and Conditions;
  • customize, measure and improve our services, content and advertising;
  • tell you about our services and those of our corporate family, targeted marketing, service updates, and promotional offers based on your communication preferences; and
  • compare information for accuracy, and verify it with third parties.

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are no longer anonymous to us.

Information We Collect About Anonymous Visitors
We automatically track certain information based upon your behavior on the Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you and our community.

Log Files
Like many web sites, we automatically gather certain information about our Website traffic and store it in log files. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the Website and to track users’ movements around the Website.

We typically do not link this automatically collected data to personally identifiable information. When IP addresses are tied to personally identifiable information it is to offer customers the best user experience possible. We use a third-party tracking service that uses log files and cookies (see below) to track non-personally identifiable information about visitors to the Website in the aggregate. This service captures usage and volume statistics.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. As noted above, we do not link the information we store in cookies to any personally identifiable information you submit while on our site. This privacy policy covers the use of cookies by the Website only and does not cover the use of cookies by any advertisers.

We use both session ID and persistent cookies.

A session cookie expires when you close your browser. We use session cookies to make it easier for you to navigate our site.

A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file.

If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

Clear Gifs (Web Beacons/Web Bugs)
We employ a software technology called clear gifs, also referred to as web beacons or web bugs, that help manage content on the Website by tracking what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence.

We use clear gifs in our HTML-based emails to let us know which emails recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please see “Choice and Opt-out.”

Information We Collect To Respond To Your Choices and Requests

Registration
In order to use some features of this Website, including without limitation to purchase and sell products on Didi’s Wardrobe, you must first register with us and create a user name and password.  This user name is connected to all of your activity on the Website and displayed on the Website (and so available to the public).  Other users can see your items for sale, feedback, ratings and associated comments. Notices sent to other Website community members about suspicious activity and policy violations on the Website refer to user names and specific items posted for sale.  During registration you are also required to give truthful contact and demographic information (such as name, email address and zip code) in accordance with our Terms and Conditions. We use this information to contact you about the products and services on our Website in which you have expressed interest.

Orders
Didi’s Wardrobe enables you to share personal and financial information to complete transactions. We encourage you to disclose your privacy practices and respect the privacy of other users. We cannot guarantee the privacy or security of your information and therefore we encourage you to evaluate the privacy and security policies of your trading partner before entering into a transaction and choosing to share your information. To help protect your privacy, we allow only limited access to other users' contact, shipping and financial information to facilitate your transactions. When users are involved in a transaction, they may have access to each other’s name, User ID, email address and other contact and shipping information. In all cases, you must give other users a chance to remove themselves from your database and a chance to review what information you have collected about them.

You agree to use user information only for:

  • Didi’s Wardrobe transaction-related purposes that are not unsolicited commercial messages;
  • using services offered through Didi’s Wardrobe (such as escrow, shipping, and fraud complaints), or
  • other purposes that a user expressly chooses.

Application Forms for Financial Products or Services
If you order a product on our Website, then we require that you provide certain personally identifiable information, including your name, address, phone number. This information is necessary to process your order and to contact you.

Surveys or Contests
We may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. The requested information typically includes contact information (such as name and shipping address) and demographic information.

We use this information to notify contest winners and award prizes, to monitor site traffic, or to personalize the site (in the case of anonymous information collected in surveys) and to send participants an email newsletter.

We may use a third party service provider to conduct these surveys or contests; that company may not be prohibited from using our users’ personally identifiable information for any other purpose.

Tell-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. Didi’s Wardrobe stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact us at remove@didiswardrobe.com to request that we remove this information from our database.

Chat Rooms/ Discussion Boards
If you choose to post messages in our chat rooms or other public message areas or leave feedback for other users, we will collect the information you post. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you. We reserve the right to terminate the accounts of visitors who use these services in a manner that is inconsistent with the terms of use Terms and Conditions.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies.

Communication from Us or the Website

Special Offers and Updates
We will occasionally send you information on products, services, special deals, and promotions. You can take advantage of these promotions by entering the promotion code provided at the time of checkout. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice and Opt-out” Section of this Privacy Policy

Newsletters
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice and Opt-out” Section of this Privacy Policy.

Service-Related Announcements
We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will communicate with you in response to your inquiries, to provide the services you request, to manage your account, and to provide the best customer service possible.

No Spam, Spyware or Spoofing
We and our users do not tolerate spam. Make sure to set your Didi’s Wardrobe communication preferences so we communicate to you as you prefer. You are not licensed to add other Website users, even a user who has purchased an item from you, to your mailing list (email or physical mail) without their express consent. To report Website-related spam or spoof emails to us, please forward the email to info@didiswardrobe.com. You may not use our communication tools to send spam or otherwise send content that would violate our Terms & Conditions. We automatically scan and may manually filter messages to check for spam, viruses, phishing attacks and other malicious activity or illegal or prohibited content, but we do not permanently store messages sent through these tools. If you send an email to an email address that is not registered in our community (via Refer-a-Friend or other tools), we do not permanently store that email or use that email address for any marketing purpose. We do not rent or sell these email addresses.

Profile
We store information that we collect through cookies, log files and clear gifs to create a “profile” of your preferences. We may tie your personally identifiable information and your purchasing history to information in the profile in order to provide tailored promotions and marketing offers and to improve the content of the site for you.

We do not share your profile with other third parties.

Address Verification
We use third party software to verify your identity and address in order to ensure proper shipping and billing procedures for your purchase.

Conditions Under Which We Share Information

Aggregate Information (Non-Personally Identifiable)
We may from time to time share aggregated demographic information about our user base with our partners. This information does not identify individual users. “Partners” are parties with which Didi’s Wardrobe has agreed to share or exchange information and may include designers, other websites, or companies with whom Didi’s Wardrobe feels its user base would benefit from having a special relationship. From time to time, partners may be provided with information indicating the demographic information of users on our site, buying behavior, and opportunities to market to select segments of our customer base indirectly.

We do not link aggregate user data with personally identifiable information.

Personally Identifiable Information
Except as discussed below, we do not share Personally Identifiable Information with Third Parties.

Agents
Sellers use outside shipping companies to fulfill orders and Paypal to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Service Providers
We use other third parties to provide shipping and delivery, marketing, public relations, live chat and web services on the Website. When you sign up for certain services, we will share name and shipping address information as necessary for the third party to provide that service.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights; to comply with a judicial proceeding, court order, or legal process served on us or the Website; or in connection with an actual or proposed corporate transaction or insolvency proceeding involving all or part of the business or asset to which the information pertains.

Co-branded sites
In the event that that our site links to other sites that include our branding, our privacy policy does not apply to those other sites and users are advised to carefully read the policies on those individual sites.

Choice/Opt-out
If there are particular forms of marketing information that you do not wish to receive please send an email at remove@didiswardrobe.com with specific details on the marketing materials that you do not wish to receive.

Links to Other Websites
The Website contains links to other sites that are not owned or controlled by Didi’s Wardrobe. Please be aware that we are not responsible for the privacy policies of such other sites.

We encourage you to be aware when you leave the Website and to read the privacy policies of each and every website that collects personally identifiable information.

This privacy policy applies only to information collected by the Website.

Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate your account by making the change on your account or by emailing our Customer Support at legalinfo@didiswardrobe.com or by contacting us by telephone at the contact information listed below.  You can see, review and change most of your personal information by signing on to the Website. Generally, we will not manually modify your personal information because it is very difficult to verify your identity remotely. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms & Conditions, and take other actions otherwise permitted by law.

Security
The security of your personal information is important to us. Your information is stored on our servers located in the United States. We treat data as an asset that must be protected and use lots of tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure.  We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can email us at legalinfo@didiswardrobe.com.

Changes in this Privacy Policy
If we decide to change our privacy policy, we will post changes to this privacy policy and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make changes that materially affect our uses or disclosures of personally identifiable information that we have previously collected, we will notify you here, by email, or by means of a notice on our home page.  By continuing to use the Website, you are consenting to any applicable changes.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at legalinfo@didiswardrobe.com.

Effective Date
January 1, 2011.